Order Status

StatusDescription
newNewly created invoice. The shopper has not yet selected a payment currency or crypto platform. If the shopper does not make a selection, the order status will eventually change to Expired 2 hours after the order creation time.
pendingThe shopper has selected a payment currency and crypto platform. Awaiting payment. If the shopper does not complete the payment within 20 minutes, the order status will change to Expired.
confirmingShopper transferred the payment for the invoice. Awaiting blockchain network confirmation.
paidPayment is confirmed by the network, and has been credited to the merchant. Purchased goods/services can be safely delivered to the shopper.
invalidThe payment was either not confirmed by the blockchain network or was marked as invalid due to AML/CTF compliance reasons.
expiredAn order will expire in the following cases:

- For a new order: the shopper does not select a payment currency and crypto platform within 2 hours.
- For a pending order: the shopper does not complete the payment within 20 minutes.
canceledShopper canceled the invoice.
refundedPayment was refunded to the shopper. Read more about refunds
partially_refundedPayment was partially refunded to the shopper. Read more about refunds

Order Status Changing Flow

CoinGate Paymnet Statuses flow